Privacy notice

Who is responsible for your data

Pyramid Ledger Ltd (trading as SOCGenX) is the data controller for the personal data described in this notice.

You can reach us about anything in this notice at info@socgenx.com.

What the form collects

When you send a request through our demo, contact, assessment, early access, partner or integration form, we collect:

• Your name
• Your work email address
• Your company
• Your country
• Your role
• Your SIEM and security stack, if you tell us
• Your message
• The type of request you chose
• That you ticked the consent box

To protect the form from abuse, your IP address is used to limit repeated submissions, and Cloudflare Turnstile checks that the form is sent by a person. We do not store your IP address with your request.

Why we use it

We use your details only to reply to your request: to arrange a demo, an assessment or a snapshot, to discuss a partnership or an integration, or to answer your question. We do not sell your details, and we do not add you to a marketing list.

Our lawful basis

We rely on your consent, which you give by ticking the box on the form. You can withdraw it at any time by emailing info@socgenx.com. If we go on to work together, we rely on the steps needed to enter into a contract with you.

How long we keep it

Your request reaches us as an email. We do not copy it into a database or a CRM. We keep the email for up to 24 months after our last contact with you, then delete it. Data used to limit repeated submissions is kept for no more than 10 minutes.

Who receives it

Your request is sent to the SOCGenX team's mailbox. These service providers process it on our behalf:

• Cloudflare, which hosts this website, runs the form, checks submissions with Turnstile and routes the email to us
• The email provider that hosts the SOCGenX mailbox

We do not share your details with anyone else unless the law requires it.

Transfers outside the UK

Cloudflare may process data outside the UK. Where it does, the transfer is covered by the safeguards UK GDPR requires, such as the UK International Data Transfer Addendum.

Your rights

Under UK GDPR you have the right to:

• Ask for a copy of your data
• Ask us to correct it
• Ask us to delete it
• Ask us to restrict or stop using it
• Withdraw your consent
• Receive your data in a portable format

To use any of these rights, email info@socgenx.com. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies and analytics

This website does not set cookies of its own. We measure visits with Cloudflare Web Analytics, which does not use cookies. When a form is sent successfully, our server also records an anonymous count in Google Analytics: only the form type and the campaign name in the page address (for example utm_source), never your name, email, company or IP address, and no cookie on your device. If you switch between the light and dark theme, your choice is saved in your browser's local storage and is never sent to us. Cloudflare Turnstile runs on the form page to check that you are a person; see Cloudflare's privacy policy for how it works.

Changes to this notice

If we change this notice, we will update the date at the top of this page.

Contact

Questions about this notice or your data: info@socgenx.com.