Margins under pressure.
More customers bring more alerts, without more analysts.
MSSPs
Add AI agents to the managed service you already run.
Your analysts cover many customers at once. SOCGenX agents take on the repetitive triage and investigation, and your team keeps every decision.
The problem
Every new customer adds to the same queue.
Growth in a managed service usually means more alerts for the same analysts.
Proof on request.
Clients ask what you checked, and the answer is spread across many tools.
Uneven coverage.
Each customer runs a different SIEM and different rules.
How SOCGenX helps
One agent layer across your customers.
SOCGenX runs inside each customer environment and reports to your team.
Agents per customer.
Agents run inside each customer environment, so that customer's data stays with them.
Your analysts approve.
Response actions wait for approval from your team.
Evidence for clients.
Each customer gets an evidence trail and a coverage view they can review.
The flow
From pilot to every customer.
Step
Become a partner.
Tell us about your service and the SIEMs your customers run.
Step
Pilot.
Run the agents in shadow mode for one customer.
Step
Roll out.
Add customers one environment at a time.
Step
Report.
Share coverage and evidence with each client.
FAQ
MSSP questions.
How do MSSPs use SOCGenX?
Run SOCGenX agents across your customers' SIEMs as one agent layer. The agents triage and investigate, your analysts approve, and each customer gets evidence they can review.
Does customer data leave the customer's environment?
Raw logs and telemetry stay in each customer's environment. SOCGenX works from detection metadata and verdicts.
Partner with SOCGenX.
Tell us about your managed service and the SIEMs your customers run.